At CAREVIA Home Care, we know that choosing the right caregiver is a deeply personal and sometimes overwhelming decision. That’s why we’ve designed a clear, step-by-step care process that makes it easy to get the help your loved one needs — quickly, confidently, and compassionately.
Here’s how our home care process works:
Explore the different types of home care we offer:
Terms & Conditions:
Our free in-home consultation is available to potential clients or their families within our service area. This no-obligation visit is for informational purposes only and includes a basic needs assessment and discussion of services. It does not include medical evaluations or guarantee acceptance into our care program. Consultations are by appointment only and subject to availability. All shared information is confidential and handled in compliance with HIPAA standards. CAREVIA Home Care reserves the right to decline or reschedule consultations at its discretion.
We start with a no-obligation, in-person consultation to understand your loved one’s health, daily routines, environment, and specific care needs. This helps us build a plan that fits your family’s lifestyle and budget.
Based on the assessment, our care team will design a personalized care plan tailored to your loved one’s medical condition, personal preferences, mobility, and cognitive needs. We involve the family every step of the way.
We thoughtfully match your loved one with a qualified, compassionate caregiver based on skills, personality, and experience. We’ll introduce them beforehand to ensure comfort and compatibility.
Once care starts, we provide regular check-ins and field supervision to ensure quality and satisfaction. Our care coordinators are always available to make adjustments and support the family.
We keep communication open and transparent, providing updates on care, health changes, and appointments. You’ll always know how your loved one is doing, with 24/7 access to our support team.
Our process is designed to reduce stress, give families peace of mind, and ensure that each client receives the highest level of dignified, respectful care — in the comfort of home.
At CAREVIA Home Care, we believe that home is more than a place — it’s a feeling of comfort, dignity, and safety. As a locally owned and operated home care agency, our mission is to deliver high-quality, compassionate in-home care to seniors and individuals with health challenges, helping them live independently while feeling respected and supported every day.
We treat every client like family, offering customized home care services that fit their unique needs, routines, and preferences. Compassion is at the heart of everything we do.
Our team includes Certified Dementia Practitioners, LPNs, CNAs, and trained companions who are thoroughly vetted, background-checked, and committed to delivering reliable, respectful care.
From personal care and memory support to transportation and comprehensive care management, we provide seamless services designed to reduce stress for both clients and families.
As a locally owned home care agency, we’re deeply connected to our community. Our leadership is hands-on, ensuring accountability, quality, and a personal touch in every interaction.
Opening Hours:
We’re Open 24/7
Phone: (978) 871 – 8683
Email: info@careviahomecare.com
Home Care Location we serve: Massachusetts
Boston, Salem, Beverly, Danvers, Swampscott, Marblehead, Everett, Malden, Revere, Lynn, Saugus, Ipswich, North Andover, Andover, Lowell, Lawrence, Middleton, Gloucester, Rockport, Newburyport, Hamilton, Manchester by the sea, Winchester, Billerica, Woburn, Wilmington, Lincoln, Lexington, Haverill,Waltham,Tewksbury, Salisbury, Medford, Peabody, Wakefield, Reading, North Reading, Lynnfield, South Hamilton
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